DUTIES AND RESPONSIBILITIES: The incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies. Performs assigned duties and provides necessary services to authorized patrons, including general information and support of Community Recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulations, and safety and security procedures. May assist in maintaining routine reports and/or perform clerical, custodial and/or general maintenance duties as needed. May operate a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receive payments and make change. Provides customer service by greeting patrons in person and by answering the telephone; takes messages and handles customer requests or referrals to the appropriate staff member. All of the above mentioned tasks relate to Community Recreation programs delivery, e.g. inventory control, equipment inspection, restocking, point of sale system operation, and cash handling. Adheres to NAVMED P-5010 sanitation requirements. Provides support for Community Recreation event set up and break down. Performs other related duties as assigned.
MINIMUM QUALIFICATIONS: Incumbent most hold a high school diploma or GED. Must be able to learn MWR policies, rules and regulations, involving Community Recreation program. Must have ability to communicate orally and in writing. Successful completion of a National Agency check is required upon employment. Obtain Emergency First Responder or CPR certification, Food Handlers and C.A.R.E. training, where applicable within the first 90 days of employment.
KNOWLEDGE REQUIRED BY THE POSITION: Basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc. Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers. Basic arithmetic calculations, i.e. addition, subtraction, multiplication and division. Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues. Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to appropriate activity.
HOW TO APPLY:
IMPORTANT NOTICE: Effective 1 January 1995, federal agencies may no longer require a SF-171 Application for Federal Employment. Instead, applicants may apply for most jobs with a resume, NAF application, or OF612. Please ensure that your application/resume contains all the information requested in the vacancy announcement. If your resume or application does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
Applications/resumes must meet all legal, regulatory, eligibility and minimum qualification requirements as of the closing date. Applications/resumes received after the closing date will not be considered. Management reserves the right to cancel vacancy announcements at any time during the recruitment process subject to DOD priority list, and other priority consideration lists.
Send application packages to:
Morale, Welfare and Recreation Department
400 Russell Avenue, Bldg 261
New Orleans, LA 70143-5012
Attn: Shelly Vicknair or Mindy Ussery
Phone: (504) 678-3231
Fax: (504) 678-9866
Or Email to: CNISENORL-N92-PERSONNEL@us.navy.mil
Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining satisfactory employment reference checks.
We are an E-Verify participant.
As a condition of employment, the selectee will be required to participate in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
The Department of Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.